We are looking for enthusiastic and customer-focused specialists with excellent English communication skills to join our International Voice Process team. The ideal candidate should have experience handling international customers, preferably in a US process, and possess a neutral or American-accent communication style.
Key Responsibilities
Handle inbound and/or outbound customer calls for international clients.
Resolve customer queries and provide timely, accurate solutions.
Deliver exceptional customer service while maintaining quality standards.
Document customer interactions and update records in the CRM.
Meet productivity, quality, and customer satisfaction metrics.
Follow company policies and process guidelines.
Job Types: Full-time, Permanent Pay: Up to ₹400,000.00 per year
Perks
Adaptable schedule
Health insurance
Paid sick time
Paid time off
Provident Fund
Application Question(s):
Current CTC?
Expected CTC?
Notice Period?
Experience:
American accent : 1 year (Preferred)
Work Location: In person
📌 International Voice Process Pune (India)
🏢 St. Fox
📍 India