We are hiring for an Operations Manager role for our client, a growing organisation.
Key Responsibilities
Oversee day-to-day operations to ensure efficiency and service quality
Lead and manage operations teams across functions/locations
Design and implement process improvements to optimize productivity
Manage vendor relationships and service level agreements
Prepare and present operational MIS reports to leadership
Ensure compliance with organisational policies and quality standards
Required Skills
Strong experience managing end-to-end operations
Proven team leadership and people management skills
Strong analytical and process improvement skills
Experience with vendor and SLA management
Excellent communication and stakeholder management skills
Valuable to Have
MBA in Operations
Experience in a multi-location operations setup
Exposure to Six Sigma/Lean methodologies
About the Opportunity
This is a full time, permanent role with excellent growth prospects. The client offers a cooperative work culture, competitive compensation, and strong learning opportunities.