Role & responsibilities

Key Responsibilities
Manage and grow assigned customer accounts.
Build long-term relationships with existing clients.
Identify cross-selling and up-selling opportunities.
Generate current business from existing customer accounts.
Understand customer requirements and recommend suitable IT solutions.
Promote IT Hardware, Software, Networking, Security, AV, and Infrastructure solutions.
Prepare quotations, proposals, and commercial offers.
Negotiate pricing and close business opportunities.
Coordinate with Procurement, Operations, and Technical teams for timely order execution.
Conduct regular customer follow-ups and maintain a healthy sales pipeline.
Achieve monthly and quarterly sales targets.
Maintain accurate customer data, opportunities, and activities in CRM.
Resolve customer queries and ensure high customer satisfaction.
Stay updated with OEM products, industry trends, and competitor offerings.

Required Skills
Inside Sales
B2B Sales
Account Management
Customer Relationship Management
Cross-selling & Up-selling
Lead Generation
Sales Negotiation
Quotation Preparation
Proposal Management
Revenue Generation
Client Retention
Sales Pipeline Management
CRM Tools
Microsoft Office
Communication Skills




Presentation Skills
Customer Engagement

Preferred Industry Experience Candidates with experience in any of the following will be preferred:
IT Infrastructure
IT Hardware
Networking
Software Licensing
System Integration
Cyber Security
Cloud Solutions
AV Solutions
Technology Solutions

Education
Bachelor's Degree in Business Administration, Marketing, Commerce, or any relevant discipline.

Preferred Candidate Profile
Minimum 2 years of experience in Inside Sales, B2B Sales, or Account Management.
Excellent verbal and written communication skills.
Solid relationship-building and customer engagement skills.
Ability to negotiate and close business deals.
Target-oriented and self-motivated.
Solid organizational and time management skills.
Ability to work independently as well as in a team.
Experience interacting with CXOs, IT Managers, Procurement Teams, and key decision-makers.

Key Performance Indicators (KPIs)
Monthly & Quarterly Revenue Achievement
Account Growth
Customer Retention
Repeat Business
Cross-sell & Up-sell Revenue
Sales Target Achievement
CRM Data Accuracy
Customer Satisfaction

📌 Inside Sales Representative Bengaluru
🏢 Talent Corner HR Services
📍 Bengaluru