We are hiring for an Operations Manager role for our client, a growing organisation.
Key Responsibilities
Oversee day-to-day operations to ensure efficiency and service quality
Lead and manage operations teams across functions/locations
Design and implement process improvements to optimize productivity
Manage vendor relationships and service level agreements
Prepare and present operational MIS reports to leadership
Ensure compliance with organisational policies and quality standards
Required Skills
Solid experience managing end-to-end operations
Proven team leadership and people management skills
Strong analytical and process improvement skills
Experience with vendor and SLA management
Excellent communication and stakeholder management skills
Good to Have
MBA in Operations
Experience in a multi-location operations setup
Exposure to Six Sigma/Lean methodologies
About the Chance
This is a full-time, permanent role with excellent growth prospects. The client offers a team-oriented work culture, competitive compensation, and robust learning opportunities.