Responsible for assisting customers with travel bookings, ticketing, itinerary planning, and travel-related support. Freshers with an IATA certification and a passion for the travel industry are encouraged to apply.
Key Responsibilities:
Assist customers with domestic and international flight bookings
Support hotel, holiday package, and transportation reservations
Prepare travel itineraries and travel documents
Handle customer inquiries via phone, email, and in person
Coordinate with airlines, hotels, and travel partners
Update booking records and maintain accurate customer information
Provide excellent customer service and follow up on travel requests
Stay updated on airline policies, fares, and travel regulations
Skills Required:
Good communication and customer service skills
Basic knowledge of airline ticketing and travel operations
Robust interpersonal and organizational skills
Proficiency in MS Office
Willingness to learn and work in a rapid-paced workplace
Qualification & Experience:
Graduate in any discipline
IATA Certification is mandatory
Freshers are welcome to apply
Preferred Experience:
Internship or training in a travel agency, airline, or tour operator
Knowledge of GDS systems such as Amadeus, Galileo, or Sabre will be an added advantage
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
Provident Fund
Work Location: In person
📌 Iata Fresher Malad
🏢 Care Plus Facility Private
📍 Malad
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