Key Responsibilities
Build and maintain solid relationships with existing and potential clients.
Handle inbound and outbound customer calls professionally.
Understand customer requirements and provide appropriate solutions.
Follow up with leads and clients to ensure timely communication.
Maintain accurate customer records in the CRM system.
Resolve customer queries and coordinate with internal teams when required.
Schedule meetings and follow-ups with prospective clients.
Ensure a positive customer experience throughout the sales and service journey.
Generate daily, weekly, and monthly CRM reports.
Achieve assigned customer engagement and follow-up targets.
Support the sales team in converting leads into business opportunities.

Required Skills
Excellent verbal and written communication skills.
Solid interpersonal and relationship-building abilities.
Good negotiation and persuasion skills.
Basic knowledge of MS Excel, MS Word, and CRM software.
Robust organisational and time-management skills.
Problem-solving mindset with attention to detail.
Ability to work in a fast-paced environment.
Positive attitude and willingness to learn.

📌 Ipo Consultant New Delhi
🏢 Bmarkt Tecamat
📍 New Delhi