We are looking for a dedicated IT Asset & Support Executive to join our team at Repaio Technology. In this role, you will be responsible for end-to-end IT asset management and providing first-level technical support to ensure smooth daily operations.
Key Responsibilities:
Manage and maintain IT assets such as laptops, desktops, chargers, headsets, keyboards, mice, SIM cards, and other accessories.
Handle asset allocation during employee onboarding and asset recovery during offboarding.
Maintain accurate inventory records and asset movement logs.
Provide first-level technical support for hardware, software, printers, internet, and peripherals.
Install and configure Windows OS, software applications, and user accounts.
Troubleshoot desktop/laptop issues and coordinate with vendors for repairs and warranty claims.
Maintain documentation, asset registers, and generate monthly reports.
Ensure proper tracking of company IT assets and compliance with organizational security policies.
Eligibility Criteria:
Diploma or Graduate degree in Computer Science, IT, or a related field.
1–3 years of experience in IT Support or IT Asset Management is preferred.
Freshers with strong technical knowledge are also encouraged to apply.
Technical & Soft Skills Required:
Windows OS configuration and troubleshooting
Proficiency in MS Office & Excel
Basic Networking knowledge
Hardware Troubleshooting
IT Asset Management
Positive Communication Skills