Job title

Assistant Vice President IT Operations

Qualifications & Desired Skills
Experience: 18yrs to 25 yrs
Relevant experience – 10yrs+ as a IT Operations Leader in a Software/BPO company
Education: B.E/BTech
Robust understanding of data governance and IP protection for KPO operations.
Strong experience with Cloud & on premise server Infrastructure.
Competencies -Technical / Functional:
Infrastructure Architecture & Design
Expertise in designing scalable, secure, and resilient IT infrastructure.
Solid understanding of enterprise architecture frameworks.
Cloud Technologies
Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
Knowledge of cloud migration strategies, hybrid cloud setups, and cost optimization.
Network & Security
Proficiency in LAN/WAN, VPN, firewalls, load balancers, and network monitoring tools.
Familiarity with network security protocols, intrusion detection/prevention systems, and zero-trust architecture.
Data Center & Server Management
Experience with virtualization (VMware, Hyper-V), server provisioning, and storage solutions (SAN/NAS).




Knowledge of high availability, disaster recovery, and backup strategies.
Monitoring & Automation
Proficiency in infrastructure monitoring tools (e.g., SolarWinds, Nagios)
Experience with automation tools (e.g., Ansible, Terraform, PowerShell, Python scripting)
IT Service Management (ITSM)
Robust understanding of ITIL processes including incident, problem, change, and asset management.
Experience with ITSM platforms
End-User Computing
Oversight of desktop support, endpoint management, and VDI solutions.
Familiarity with MDM tools and remote support technologies.
Compliance & Governance
Knowledge of regulatory frameworks (e.g., ISO 27001, GDPR).
Ability to implement and audit infrastructure controls and policies.
Capacity Planning & Performance Tuning
Skills in forecasting infrastructure needs and optimizing system performance.
Disaster Recovery & Business Continuity
Experience in designing and testing DR/BCP plans across critical systems.

📌 It Operation / Infrastructure Head Mumbai
🏢 Anlage Infotech
📍 Mumbai