Track and manage all incoming leads from online sources (website, social media, portals, paid ads) and offline sources (walk-ins, referrals, events, print/hoardings).
Log, update, and maintain all lead and client data accurately in the CRM system.
Follow up with new leads in a timely manner via calls, WhatsApp, and email to gauge interest and readiness.
Qualify leads based on defined criteria before passing them to the sales team.
Delegate/assign leads to the appropriate sales team members based on territory, project, or workload.
Track the status and progress of ongoing projects in the city and keep client-facing information updated.
Maintain regular follow-up with existing/old clients for repeat business, referrals, and relationship continuity.
Build and maintain a solid,
trust-based relationship with the overall client base.
Coordinate with the sales team to ensure leads are being actioned and not going cold.
Maintain CRM hygiene — no duplicate entries, updated stage/status tagging, accurate remarks.
Escalate unresolved client queries or complaints to the relevant team/manager.
Pay: ₹18,000.00 - ₹30,000.00 per month
Perks
Cell phone reimbursement
Versatile schedule
Health insurance
Life insurance
Provident Fund
Work from home
Work Location: Hybrid remote in Jaipur, Rajasthan (Jaipur)
📌 Lead Management & Client Relations Executive Jaipur
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📍 Jaipur
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