Key Responsibilities

Adhere to all functional and service SoP’s
Deal with all general inquiries, explain procedures and make new and follow-up appointments.
Smoothly facilitate, in a non-disruptive manner, patients without appointment needing urgent consultation. May require politely requesting patients with appointments to wait longer.
Explain requirements to recent patients to ensure procedures are completed without delay.
Proactively communicate with waiting patients; keep them updated and help them when required.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Patient notes and correspondence

w Accurately capture and ensure complete data updated on system; w Accuracy of ultrasound, X-RAY, Echo, HSG & discharge summary reports.
Ensure 100% report dispatch.
Coordinate with related department for smooth patient transfers.
Maintain required register and data, Online PNDT application




Maintain stock and reorder and monitor cost saving.

Ä Fulfilling the Service Vision & Inter-department Coordination:
Is well-groomed as per standard; maintains discipline and decorum.
Responsible for the implementation of the Service Vision – ensures personalized care while delivering service.
Collects customer feedback as per SoP.
Engages well with Clinicians and colleagues, builds respect and rapport.
Coordinates with support departments to ensure customers are comfortable and services are as per standard.
Maintains a cordial interpersonal relationship with all colleagues.

Ä Personal Development
Attends in-service programs and trainings to enhance knowledge.
Ensures is up to date with latest protocols and practices.

Pay: ₹20,000.00 - ₹27,997.00 per month

Advantages
Adaptable schedule
Provident Fund

Work Location: In person

📌 Medical Transcriptionist Mysuru (India)
🏢 Motherhood Hospital
📍 India