Job Title: Ex/ Sr Ex Sales Operations

Location: Kolkata (Onsite - Work from Office)

About the Role:

We are looking for a detail-oriented Executive – Sales Operation to support reporting and operational excellence across our sales channels, with a key focus on quick commerce. The role will be responsible for preparing MIS reports, analysing sales and inventory data, tracking operational KPIs, and coordinating with cross-functional teams to ensure accurate reporting and seamless order fulfilment. The ideal candidate should possess strong analytical skills and thrive in a fast-paced FMCG environment.

Key Responsibilities:
Prepare, maintain, and automate daily, weekly, and monthly MIS reports for quick commerce and other sales channels.
Analyze sales performance, inventory movement, stock availability, and operational metrics to generate actionable business insights.
Monitor key performance indicators such as order fulfilments, SLA adherence, cancellations, and service levels across platforms.
Reconcile platform sales data with inventory, dispatch, and warehouse records to ensure reporting accuracy.
Coordinate with Warehouse, Supply Chain, Sales,



and Category teams for timely data validation and operational reporting.
Support business reviews by creating dashboards, presentations, and analytical reports using Excel and PowerPoint.
Collaborate with the Finance & Accounts team to resolve invoicing, settlements, and reconciliation-related queries.
Ensure data accuracy, maintain reporting SOPs, and continuously improve reporting efficiency through process optimization.

Preferred Skills & Know-how:
Strong proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas); PowerPoint knowledge preferred.
Good understanding of MIS reporting, sales analytics, and inventory reconciliation.
Robust analytical, problem-solving, and cross-functional coordination skills.
Ability to manage multiple priorities in a rapid-paced business setting.

Experience Requirements:
Graduate in Commerce, Business Administration, or a related discipline.
2–4 years of experience in Sales Operations, MIS, or Business Analytics, preferably in FMCG, e commerce, or quick commerce.
Prior exposure to marketplace or quick commerce operations will be an added advantage.

📌 Operations And Sales Executive Kolkata (India)
🏢 Dot u0026 Key
📍 India