Results-driven Healthcare Operations Skilled with 6+ years of experience in managing diagnostic centers, pathology laboratories, and healthcare operations. Skilled in end-to-end center management, team leadership, patient experience, operational excellence, and quality compliance.

Experienced in overseeing daily operations of radiology and pathology services, coordinating cross-functional teams, monitoring turnaround time (TAT), maintaining documentation, ensuring billing accuracy, inventory management, and regulatory compliance. Passionate about delivering exceptional patient care while driving operational efficiency and revenue growth.

Robust expertise in staff management, performance monitoring, customer grievance handling, MIS reporting, vendor coordination, quality assurance, NABH/NABL compliance, and business development initiatives. Adept at building relationships with doctors, hospitals,



and corporate clients to improve service quality and increase patient footfall.

Always committed to creating patient-centric, effective, and high-performing healthcare environments.

Key Skills

Healthcare Operations

Diagnostic Center Management

Pathology Operations

Radiology Operations

Team Leadership

Staff Management

Patient Relationship Management

Customer Service

Operational Excellence

Turnaround Time (TAT) Management

Quality Assurance (QA)

Quality Control (QC)

NABH & NABL Compliance

Biomedical Waste Management

Revenue Management

Billing & Cash Flow Monitoring

MIS Reporting

Inventory Management

Vendor Management

Business Development

Doctor Relationship Management

Healthcare Administration

Process Improvement

Training & Performance Management

📌 Operations Executive Pune
🏢 ANP Care Foundation
📍 Pune