Specific Responsibilities
Tracking of doctor advice for all patients in OPD.
Follow up calls to patients advised for admission for conversion.
Conversion from OPD to diagnostics.
Daily & Weekly data sharing with Manager-FO on conversion and cases in pipeline.
Confirmation Call to patient for appointment status
OPD feedback Collection & Patient satisfaction improvement
Managing queue in OPD for consultation
Financial Counselling to patients for planned cases
Assist patients in admission process
Assist in IPD rounds with the consultant
Coordinate with Consultant & MT for discharge summary preparation.
Informing consultant about the cross referrals from IPD
Appointments & meeting management of consultant
Ensuring Doctors Availability in OPD
Facilitating discharge process for the patient
Coordination with patients in getting their Pac/OT clearance done before surgery
Coordination with pharmacy in case of consignment items
Coordination with OT and Bed Manager for blocking OT slot and bed for planned surgeries.
Coordination with call centre for blocking the OPDs
Coordination with front office about doctor non availability

📌 Patient Coordinator Kanpur
🏢 Paras Health
📍 Kanpur