Key Responsibilities
Proactively follow up with customers for payment recovery via phone calls, emails, and WhatsApp, maintaining regular and qualified communication.
Share outstanding statements, invoices, bills, PODs (Proof of Delivery), and any other documents as requested by customers to facilitate payment clearance.
Ensure timely and accurate entry of all customer payments in EMIST ERP; coordinate with the accounts team on posting.
Monitor debtor ageing on a daily/weekly basis; flag overdue accounts to management with appropriate escalation.
Resolve billing and payment disputes by coordinating with operations, billing, and branch teams, ensuring quick closure to avoid payment delays.
Maintain a systematic log/tracker of all follow-ups, outstanding amounts, payment commitments, and dispute status.
Prepare and circulate weekly/monthly MIS reports on collections, outstanding, bad debts, and bucket-wise ageing.
Build and maintain robust working relationships with clients' accounts payable and finance teams.




Coordinate with legal or senior management for escalation of long-pending or disputed accounts where needed.

Key Skills & Competencies
Solid communication skills in Hindi and English (verbal and written).
Proficiency in MS Excel and EMIST ERP (or similar transport ERP systems).
High attention to detail, numeracy, and reconciliation skills.
Assertive, persistent, and target-driven with a professional approach.
Ability to handle pressure and manage multiple accounts simultaneously.

Qualifications & Experience
GRADUATION -ANY.
1–4 years of experience in credit control, collections, or accounts receivable; logistics/transport industry experience preferred.

Job Types: Full time, Permanent

Pay: ₹22,000.00 - ₹35,000.00 per month

Benefits
Health insurance
Provident Fund

Experience:
Accounts receivable: 1 year (Preferred)

Work Location: In person

📌 Payment Followup/credit Control Manager Moti Nagar
🏢 Best Roadways
📍 Moti Nagar