Role Overview:

The Program Coordinator will be responsible for end-to-end processing of beneficiary cases from partner hospitals, ensuring accurate documentation, timely coordination, and effective presentation to the Review Panels. The role demands a robust process-driven approach, accountability for beneficiary life cycle management, and close coordination with the internal team and external stakeholders.

Key Responsibilities:

Case Processing & Documentation
Receive and process beneficiary cases from partner hospitals with quick turnaround time (TAT).
Verify, compile, and maintain accurate documentation for each case.
Interact with applicants/beneficiaries to collect required information and clarify queries.
RP Coordination
Present cases effectively at the Review Panel meetings.
Ensure cases are complete, well-documented, and submitted within timelines.
Database & Process Management
Maintain and update the beneficiary database regularly.
Coordinate with the Beneficiary Interface Management System (BIMS) team for seamless data flow and process alignment.
Identify, track, and manage different types of processes and ensure completion. Stakeholder Engagement




Liaise with partner hospitals regarding case-related issues and resolution.
Coordinate with Program Executives and Beneficiary Coordinators to ensure smooth case handling.
Accountability & Reporting
Be accountable for deployment numbers and overall beneficiary life cycle management.
Share timely reports and updates with the Sr. Lead – Programs.
Requirements:
Education: Graduate (any discipline).
Experience: 2–3 years in process/documentation roles, preferably in Insurance processing, financial services, or NGOs handling beneficiary-facing programs.
Skills & Competencies:
Robust process orientation and detail-oriented approach.
Excellent communication and interpersonal skills.
Ability to handle documentation and database management effectively.
Exposure to handling beneficiaries and/or hospital interactions is desirable.
Willingness to travel as required.
Ability to work collaboratively with cross-functional teams.

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages
Cell phone reimbursement
Paid sick time
Paid time off

Work Location: In person

📌 Mission Beneficiary Coordinator Bengaluru (India)
🏢 Neonates Foundation of India
📍 India