Associate – International Voice Process (Medical Record Retrieval)

Location: Ahmedabad (Work From Office)

Shift: US Shift

Working Days: Monday to Friday (5 Days Working)

Job Summary

We are looking for enthusiastic professionals to join our International Voice Process team. The role involves communicating with healthcare providers, hospitals, insurance companies, and medical facilities in the US to retrieve and verify medical records while maintaining quality and productivity standards.

Key Responsibilities

Make outbound calls to healthcare providers and medical facilities in the US.

Retrieve and verify medical records and related information.

Follow up on pending requests and maintain regular communication.

Update and maintain records accurately in the system.

Coordinate with internal teams to ensure timely completion of requests.

Meet daily productivity and quality targets.

Maintain confidentiality and comply with company policies.

Eligibility





Graduate or Undergraduate.

1–2 years of experience in International Voice Process or Medical Record Retrieval preferred.

Freshers with excellent English communication skills may also be considered.

Excellent verbal and written English communication.

Good computer knowledge and typing skills.

Comfortable working in the US Shift.

Preferred Skills

International Voice Process

Medical Record Retrieval

Customer Support

Outbound Calling

US Process Experience

MS Office

Good Communication Skills

Perks

5 Days Working

Attractive Salary Package

Growth opportunities Opportunities

International Process Exposure

Professional Work Workplace

Performance-Based Growth

Pay: From ₹23,000.00 per month

Benefits
Food provided
Provident Fund

Work Location: In person

📌 Records Reterviable Executive Ahmedabad
🏢 SmartLion
📍 Ahmedabad