Job Summary The Restaurant Captain is responsible for supervising floor operations, coordinating service staff, ensuring excellent guest service, and maintaining smooth restaurant operations during service hours. The role acts as a bridge between guests, stewards, and restaurant management.

Key Responsibilities1. Guest Service
Welcome and assist guests in a skilled manner
Ensure excellent dining experience and customer satisfaction
Handle guest complaints or special requests promptly
Maintain service quality standards at all times
Team Supervision
Supervise waiters, stewards, and service staff
Allocate duties and monitor staff performance during shifts
Train new staff on service standards and restaurant procedures
Ensure proper grooming and discipline of staff
Floor Operations
Coordinate table reservations and seating arrangements
Ensure timely and accurate food & beverage service
Communicate effectively with kitchen and bar staff
Monitor table turnover and service efficiency
Billing & Reporting




Assist in preparing bills and handling payments
Verify daily sales and service records
Report operational issues to the Restaurant Manager
Hygiene & Safety
Maintain cleanliness and hygiene standards in dining areas
Ensure compliance with food safety and service regulations
Monitor proper handling of restaurant equipment and utensils

Required Skills & Qualifications
Good communication and interpersonal skills
Strong leadership and coordination abilities
Customer service orientation
Ability to work in a quick-paced environment
Basic knowledge of POS systems and billing procedures

Education & Experience
Diploma/Degree in Hotel Management or Hospitality preferred
2–4 years of experience in restaurant service operations

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks
Food provided
Provident Fund

Work Location: In person

📌 Restaurant Captain Pune
🏢 Sante Spa Cuisine
📍 Pune