:
Manage day-to-day restaurant operations.
Supervise, train, and motivate restaurant staff.
Ensure exceptional customer service and resolve customer concerns promptly.
Monitor food quality, cleanliness, and compliance with hygiene and safety standards.
Prepare staff schedules and manage attendance.
Oversee inventory, stock control, and vendor coordination.
Monitor sales, expenses, and operational costs to maximize profitability
Receive and resolve complaints concerning food, beverages and service and communicate resolutions. Effectively communicate with front and back of house and serve as a liaison between the dining room and kitchen staff
Review seasonal buys with buying team
Collaborates with peers to share best practices and develop strategic
To attend Food & Beverage meetings,
highlight and give briefings on the operation
Qualifications:
Holds a diploma/degree in Hospitality Management specializing in Food and Beverage Management
Knowledgeable in F&B; Operations
Practical experience is a must
Previous retail/ operations management experience
Energetic and interactive personality
Ability to lead, train, coach and motivate staff is essential