Inland Hospital is seeking a courteous, well-presented, and customer-focused Receptionist to serve as the first point of contact for patients and visitors. The ideal candidate will ensure a welcoming experience while efficiently managing front desk operations and coordinating patient appointments.
Key Responsibilities
Welcome patients and visitors in a skilled and friendly manner.
Register patients and maintain accurate demographic and contact information.
Schedule, reschedule, and confirm OPD appointments.
Guide patients regarding hospital services, departments, and consultation procedures.
Answer and direct incoming phone calls and respond to general inquiries.
Coordinate with doctors, nursing staff, and other departments to facilitate smooth patient flow.
Verify patient records, insurance details, and required documents during registration.
Handle billing coordination, receipt generation, and cash/card payment collection, where applicable.
Maintain front desk records and ensure confidentiality of patient information.
Address patient concerns professionally and escalate issues when necessary.
Ensure the reception area remains clean, organized, and welcoming at all times.
Perform other administrative duties assigned by the hospital management.
Pay: ₹8,890.30 - ₹23,373.56 per month
Benefits
Commuter assistance
Versatile schedule
Food provided
Health insurance
Life insurance
Paid time off