Key Responsibilities:
NEED REATAIL & SUPERMARKET KNOWLEDGE
Leadership and Staff Management:
Supervise and motivate store staff to ensure high levels of performance and productivity.
Conduct training, coaching, and development of employees to improve customer service and sales skills.
Assist in scheduling shifts, managing time-off requests, and ensuring proper staffing levels.
Monitor employee performance and provide feedback, including conducting performance evaluations.
Customer Service:
Ensure the delivery of excellent customer service by addressing customer concerns, resolving complaints, and providing product recommendations.
Train staff on best practices for engaging customers and enhancing the shopping experience.
Promote and maintain store loyalty programs and customer satisfaction initiatives.
Sales and Inventory Management:
Monitor daily sales and performance metrics to ensure store targets and KPIs are met.
Assist with stock replenishment, organization,
and inventory control.
Ensure that the store is visually appealing, well-organized, and appropriately stocked at all times.
Assist with product promotions, seasonal displays, and merchandising to drive sales.
Operations and Store Maintenance:
Maintain store cleanliness and ensure adherence to health, safety, and store standards.
Ensure the proper functioning of store systems, equipment, and point-of-sale (POS) terminals.
Manage opening and closing procedures, including cash handling and reconciliation.
Assist in loss prevention efforts by monitoring store security, identifying risks, and adhering to store policies.
Job Type: Full time
Pay: ₹25,000.00 - ₹35,000.00 per month
Experience
total work: 1 year (Preferred)
Work Location: In person
📌 Retail Store Manager Dindigul (India)
🏢 MIRAZA
📍 India