Experience: 5- 15 yrs
Minimum 3+ years of experience with Salesforce applications and solutions, experience with Salesforce FSL and Sales/Service Cloud is required.
Must have hands on experience in Service Appointments, Dispatch console, Work order management, Resources, skillset management and FSL Mobile app.
Operational experience of Field Service concepts, including technician management and dispatcher, assets management and scheduling optimization.
Must have valuable hands on in Core Field Service, Field Service Managed Package and Field Service Mobile App
Perform remote implementations of Salesforce Field Services Lightning
Create and implement changes to objects, fields, workflows, processes, flows, validation rules, approval processes, email s, advanced formulas, page layouts, record types, and Lightning pages.
Must be well versed in Agile methodology process for project execution using Jira, GIT, Agile Accelerator etc.,
Must have positive understanding of applying Salesforce best practices to meet the business requirements
Good working knowledge in Integration Services using REST or SOAP API
Must have worked in Test classes, Triggers Framework, Governor limits best practices and how to implement them.
Must know deployment and testing strategies in Salesforce
Must have working experience in IDE (VS Code, Eclipse), Changeset, ANT, Data loader, Workbench tools etc.
Knowledge in continuous Integration and continuous deployment
Production bug fixes and SDLC process
Ability to interact seamlessly with all levels of the client's organization
Solid focus on process improvement and business transformation
Must have positive communication skills.
📌 Salesforce Field Service Lightning Gurugram
🏢 LTM
📍 Gurugram