Key Responsibilities:
Oversee day-to-day branch operations including customer handling, documentation, and record maintenance.
Coordinate with internal departments to ensure timely completion of branch activities.
Manage cash handling, account reconciliation, and reporting.
Ensure compliance with company policies, procedures, and regulatory requirements.
Support sales and customer service teams in achieving branch targets.
Prepare and maintain operational reports for management review.
Handle queries and resolve issues to ensure customer satisfaction.
Monitor stock/inventory (if applicable) and assist in audits.
Requirements:
Bachelor’s degree in Business Administration / Commerce / related field.
0–3years of experience in branch operations, customer service, or administration.
Solid communication and interpersonal skills.
Basic knowledge of MS Office (Excel, Word) and operational software.
Positive organizational and problem-solving skills.
Ability to work independently and in a team.