We are looking for a proactive and organized Real Estate Site Visit & Telecalling Coordinator to manage customer interactions, coordinate site visits, and support the sales team throughout the customer journey. The ideal candidate should have excellent communication skills, solid follow-up abilities, and the capability to coordinate multiple site visits efficiently.
Key Responsibilities:
Telecalling & Lead Management
Handle inbound and outbound calls with prospective customers.
Qualify leads and understand customer requirements.
Schedule and confirm appointments for site visits.
Follow up with leads regularly to maintain engagement.
Update customer interactions and lead status in the CRM system.
Coordinate with the sales team for lead assignments and follow-ups.
Site Visit Coordination
Plan and schedule customer site visits according to availability.
Coordinate with sales executives to ensure smooth site visit execution.
Confirm appointments with customers and provide project details, directions, and meeting schedules.
Maintain a daily schedule of site visits and ensure timely reporting.
Collect customer feedback after each site visit.
Ensure customers receive a qualified experience during project visits.