To manage customer orders from PO receipt to dispatch by ensuring accurate ERP entries, complete SKU details, timely internal coordination and proactive customer communication.
Key Responsibilities :
· Acknowledge and verify customer POs.
· Create accurate Sales Orders in ERP.
· Update SKU attributes required for BOM and material planning.
· Coordinate with Design, PPC and ERP team for missing information.
· Obtain and communicate committed dispatch dates.
· Track orders with Purchase, Production, QA, Accounts and Dispatch.
· Provide timely customer order-status updates.
· Escalate delay risks and pending issues on time.
· Coordinate invoice, DRN and dispatch documentation.
· Update ERP status and close the order after dispatch.
Required Skills :
ERP and MS Excel knowledge
Robust customer communication – English, Marathi & Hindi
Accuracy and attention to detail
Follow-up and coordination skills
Basic understanding of drawings, revisions, SKU and BOM
Ownership and timely escalation
Qualification and Experience
Graduate in Commerce, Management, Engineering or a related discipline.
Preferably 2–4 years of experience in sales coordination or order management in a manufacturing company.
Pay: ₹18,000.00 - ₹22,000.00 per month
Perks
Cell phone reimbursement
Health insurance
Internet reimbursement
Life insurance
Provident Fund