03 Aug
|
The Wall Street School
|
India
03 Aug
The Wall Street School
India
Job Summary
We are looking for a skilled, friendly, and organized Front Office Executive (Receptionist & Tele sales )to manage the front desk and ensure a positive experience for visitors and clients. The ideal candidate will handle reception duties, coordinate administrative tasks, manage calls and appointments, and provide day-to-day support to various departments.
Key Responsibilities
Greet and welcome visitors, clients, and candidates in a professional manner.
Manage the reception area and ensure it remains clean and presentable.
Handle incoming calls, emails, and courier services, and direct them to the appropriate departments.
Maintain visitor logs and issue visitor passes as per company policy.
Tele Sales (KRA)
Make outbound calls to prospective customers from the provided database.
Required Skills
Excellent verbal and written communication skills.
Pleasant personality with a professional and customer-oriented approach.
Strong interpersonal, organizational, and multitasking abilities.
Good convincing and negotiation skills.
Proficiency in MS Office (Word, Excel, Outlook).
Ability to work under targets and handle multiple responsibilities efficiently.
Preferred Qualifications
Bachelor's degree in any discipline.
1–3 years of experience in Front Office, Reception, Customer Service, or Tele Sales.
Experience in handling CRM software and EPABX systems will be an added advantage.
Generate and qualify leads for the sales/business development team.
Explain the company's products/services and address customer queries.
Schedule meetings, site visits, or follow-up calls for the sales team.
Maintain accurate records of customer interactions in CRM/Excel.
Follow up with prospective clients to improve lead conversion.
Achieve daily, weekly, and monthly calling and lead generation targets.
Coordinate with the sales team to ensure timely follow-ups and customer engagement.
Prepare daily call reports and MIS for management review.
Required Skills
Excellent verbal and written communication skills.
Professional appearance and customer-centric attitude.
Solid organizational and multitasking abilities.
Valuable interpersonal and coordination skills.
Ability to work independently and maintain confidentiality.
Preferred Qualifications
Bachelor's degree in any discipline.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Front Office Executive Receptionist/telesales Delhi (India)
🏢 The Wall Street School
📍 India