Role Summary

We are looking for an experienced Associate Support Consultant with robust expertise in SAP Materials Management (SAP MM) to provide application support for AMS projects. The role involves resolving production support issues, ensuring adherence to service-level KPIs, documenting solutions, and collaborating with cross-functional teams to deliver high-quality support services.

Key Responsibilities

Resolve incidents and service requests raised by end users through the SMT ticketing tool within defined SLAs.

Deliver high-quality support services while consistently meeting established KPIs and performance metrics.

Analyze, troubleshoot, and resolve SAP MM functional issues related to procurement and inventory processes.

Prepare and maintain solution documentation, knowledge articles, and support documents.

Conduct knowledge-sharing and learning sessions for team members.

Participate in ad hoc assignments and support activities as allocated by project leads.

Collaborate with technical and functional teams to ensure timely issue resolution and continuous process improvement.

Required Qualifications & Experience

Overall 3+ years of experience in SAP, with hands-on involvement in AMS (Application Management Support) and SAP rollout projects.





Minimum 2+ years of functional experience in SAP ECC MM on AMS/support projects.

Strong understanding of SAP MM standard business processes and Procure-to-Pay (P2P) lifecycle.

Hands-on experience in:

Enterprise Structure configuration

Material Master and Vendor Master data

Special Procurement Processes

Outline Agreements (Contracts & Scheduling Agreements)

Release Strategy

Pricing Procedure

Purchase Requisition (PR) and Purchase Order (PO) processes

Valuable understanding of customized business template processes and client-specific SAP MM solutions.

Working knowledge of cross-functional integration with:

SAP SD (Sales and Distribution)

SAP LE (Logistics Execution)

SAP FI (Finance)

Preferred Skills

Exposure to SAP technical concepts such as debugging, Workflow, and IDocs.

Strong analytical, troubleshooting, and problem-solving abilities.

Excellent verbal and written communication skills.

Proven customer-facing experience with the ability to interact effectively with business users and stakeholders.

Ability to work independently in a support setting while collaborating effectively within a team.

Skills sap ecc,sap ams,sap mm,ticketing,pricing procedure,release strategy,

📌 Sap Materials Management Consultant Bengaluru (India)
🏢 UST
📍 India