Tech Mahindra is looking for an experienced Senior Manager Risk Assurance to lead Enterprise Risk Management (ERM), Internal Audit, and Fraud Risk functions across global telecom BPO operations. This leadership role is responsible for strengthening governance, ensuring regulatory and contractual compliance, managing enterprise risks, and driving audit excellence.

Enterprise Risk Management (ERM)
Lead and enhance the enterprise-wide risk management framework.
Develop Risk & Control Self-Assessments (RCSA), Risk Control Matrix (RCM), risk registers, KRIs, and risk dashboards.
Conduct periodic risk reviews and present reports to senior leadership.
Ensure compliance with client contracts, telecom regulations, data privacy, and information security requirements.

Internal Audit
Develop and execute risk-based annual audit plans.
Lead process audits, compliance audits, contractual reviews, and surprise audits.
Drive root cause analysis, corrective actions, and continuous process improvements.
Monitor closure of audit findings and reduce repeat observations.

Fraud Risk Management
Lead enterprise fraud risk management initiatives.




Identify operational and process vulnerabilities.
Conduct fraud investigations in collaboration with HR, Legal, and business teams.
Strengthen whistleblower mechanisms and fraud awareness programs.

Governance & Stakeholder Management
Partner with delivery leaders and business heads to strengthen governance.
Advise senior management on risk exposure and mitigation strategies.
Support client governance meetings and compliance discussions.

People Leadership
Lead and mentor Risk Assurance teams.
Drive capability development, succession planning, and performance management.
Foster collaboration across Operations, IT, HR, Finance, and Legal functions.

Key Skills
Enterprise Risk Management (ERM)
Internal Audit
Fraud Risk Management
Regulatory Compliance
Risk Assessment
RCSA & RCM
Audit Planning
Governance
Internal Controls
Compliance Management
Stakeholder Management
Leadership
Telecom Operations
Data Privacy
Information Security
Risk Reporting
Process Improvement

📌 Senior Manager Mumbai
🏢 Talent21
📍 Mumbai