Function: Store Operations | Billing | Inventory | Customer Coordination

Reporting to: Distribution Manager / City Operations Lead

Role Overview The Store & Billing Associate will be responsible for end-to-end store operations, including billing, order processing, inventory control, customer coordination, and dispatch readiness. This role is critical to ensuring timely order fulfilment, accurate invoicing, stock discipline, and smooth day-to-day functioning of the distribution centre.

This is a multi-responsibility role, where the associate is expected to actively support operations beyond billing when required.

Key ResponsibilitiesBilling & Order Processing
Generate accurate invoices in ERP systems for daily orders
Ensure correct pricing, taxes, batch details, and documentation
Coordinate pick, pack, and dispatch readiness

Inventory & Store Management
Maintain daily stock accuracy through inward checks, put-away, cycle counts, and reconciliations
Monitor expiry, damages, short supplies, and report discrepancies
Ensure store cleanliness, organization, and compliance readiness

Customer & Payment Coordination




Track customer payments and follow up as per defined credit terms
Coordinate resolution of customer complaints related to billing, delivery, or shortages
Act as the first point of contact for operational customer queries

Dispatch & Service Level Support
Ensure orders are dispatched within defined turnaround time (TAT)
Coordinate with delivery associates for routing and prioritization
Track pending deliveries and closures

Cross-Functional Support
Support audits, documentation, and compliance requirements
Assist with reporting, MIS updates, and operational dashboards

Eligibility & Profile
Preferred: B.Pharm / D.Pharm candidates with valid pharmacy license (license to be submitted and available for registration)
Experience in billing, inventory, or store operations is strongly preferred
Comfortable using ERP systems, billing software, and basic Excel

Pay: ₹220,000.00 - ₹320,000.00 per year

Advantages
Paid time off
Provident Fund

Work Location: In person

📌 Sr Pharmacist Indore (India)
🏢 D.VIJAY PHARMA PVT.LTD.
📍 India