Production System Management
Manage and support production-grade infrastructure across cloud and data centers.
Take ownership of monitoring and troubleshooting production systems, including on-call or shift-based support.
Deep dive into Linux system internals, networking, and debugging production issues.
Monitoring & Observability
Build and improve observability stacks using Prometheus, Grafana, ELK/EFK, or equivalent tools.
Partner with developers to ensure recent features/services are production-ready with monitoring, logging, and failover strategies.
Automation & CI/CD
Develop and maintain automation scripts/tools using Python, Bash, or similar languages.
Work with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) to support reliable deployments.
Continuously improve system availability, reliability, and performance through automation and process improvements.
Incident Management & Reliability
Drive incident management, root cause analysis (RCA), and implement long-term fixes.
Automate operational tasks to reduce mean time to recovery (MTTR).
Engineer systems to prevent recurring problems and ensure reliability at scale.
📌 Site Reliability Engineer 3 Bengaluru
🏢 Exotel
📍 Bengaluru
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