Responsibilities Creating a positive onboarding experience for recent clients.

Manage daily activities and tasks for clients by Line Manager

Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.

Responding to clients' requests as they arise in real time

Maintaining an accurate record of all necessary documents pertaining to the brand.

Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services

Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)

Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue

Ensure that projects are completed on time and within budget.

Coach and support team members to help them meet departmental goals

Take responsibility for the quality of work, the accuracy of the brief, and the team’s output

Maintain weekly, fortnightly, and monthly reports

Meeting clients to discuss strategy and report on progress

Keep ahead of the industry’s developments and apply best practices to areas of improvement





Maintain an orderly workflow according to priorities BECOME A PEOPLE’S PERSON! Exhibit robust leadership skills and inspire your team members

Stick to the client’s brief and the agreed process to deliver effectively

Utilize your team’s productivity keeping the Scope Of Work and allocated budget

Be all ears to Account Managers and mentors to get the best performance possible IMPROVE THE PROCESS! Relentlessly work on improving the internal processes while solving problems along the way COMMUNICATE AND COLLABORATE! Manage all business communications

Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief Skills We Desire Develop and maintain existing client relationships.

Excellent organizational and time management skills.

Solid analytical and problem-solving skills.

Effective communication skills.

A+ presentation skills (making PPTs included)

Natural attention to detail

Financial management and commercial acumen

Advanced software skills including Word

📌 Social Media Executive Gurugram (India)
🏢 Team Pumpkin
📍 India