About the Role (Overview) We are looking for a Senior Executive - IT to provide technical support and ensure the smooth functioning of the organization's IT infrastructure. The role involves troubleshooting hardware, software, network, and user-related issues while maintaining IT systems and security.
How You Will Add
Value (Core responsibilities) • Provide first-level support for hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, printers, and peripherals.
• Manage IT onboarding and offboarding, including workstation setup and user access.
• Administer user accounts, permissions, and Office 365/Google Workspace.
• Troubleshoot operating systems, applications, and connectivity issues.
• Maintain IT asset inventory, documentation, and regular system backups.
• Monitor network performance and coordinate with vendors when required.
• Perform routine maintenance,
updates, and security compliance checks.
• Support video conferencing systems and other office IT equipment.
• Assist employees with basic IT training and technical guidance.
What You
Bring to The Team (Experience & Education) • 4–6 years of experience in IT Support or a similar role.
• Knowledge of LAN/WAN, TCP/IP, DNS, and DHCP.
• Bachelor's degree or Diploma in IT, Computer Science, or a related field.
• Proficiency in Windows, macOS, Microsoft Office, and Microsoft 365/Google Workspace.
• Familiarity with cloud platforms (AWS/Azure is an advantage).
• Robust troubleshooting, communication, and problem-solving skills.
Pay: ₹60,000.00 - ₹65,000.00 per month
Work Location: In person
📌 Senior It Executive Surat
🏢 Meraki
📍 Surat