We are looking for a Technical Support Administrator to provide technical support for web applications while also handling day-to-day administrative activities. The ideal candidate should have basic web technology knowledge, robust troubleshooting skills, and the ability to manage administrative tasks efficiently.
Key ResponsibilitiesTechnical Responsibilities
Provide technical support for websites and web applications.
Troubleshoot and resolve user-reported issues.
Perform basic website updates using HTML, CSS, and jQuery.
Test website functionality after deployments and updates.
Coordinate with the development team to resolve technical issues.
Monitor website performance and report bugs.
Administrative Responsibilities
Maintain employee attendance and leave records.
Coordinate interview scheduling and candidate communication.
Assist with onboarding and offboarding activities.
Prepare and maintain employee documentation.
Coordinate monthly payroll inputs, including attendance, leave, and salary-related records.
Maintain office records, reports, and administrative documentation.
Schedule meetings and coordinate internal communications.
Track IT assets and maintain inventory records.
Support HR and management with day-to-day administrative activities.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
1 years of experience in Technical Support, Web Support, or Administrative Support.
Basic knowledge of HTML, CSS, and jQuery.
Basic understanding of JavaScript and browser developer tools.
Familiarity with Microsoft Office (Excel, Word, Outlook).
Valuable organizational, communication, and problem-solving skills.
Ability to handle multiple tasks and work effectively in a team.
Key Skills
HTML,CSS
Basic jQuery
Website Support & Troubleshooting
Leave & Attendance Management
Interview Coordination
Payroll Support
Documentation & Record Keeping
Microsoft Excel & Office
Communication & Coordination
Time Management
Problem-Solving