Manage a team of telecallers handling outbound lead calling campaigns.
Monitor daily performance, attendance, and productivity.
Conduct team huddles, briefings, and performance reviews.
Provide realtime guidance and support to improve conversions.
Ensure timely calling of allocated leads through dialer/CRM systems.
Drive conversion of leads into business (loan bookings, customer acquisition).
Monitor lead funnel (dial connect interested conversion).
Optimize calling strategy to improve conversion ratios.
📌 Team Lead Contact Centre Thane
🏢 Aditya Birla Insulators
📍 Thane
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.