We are looking for a agile and enthusiastic Telecaller / Counsellor to join our team.
Key Responsibilities:
Make and receive calls to assist prospective customers or students.
Provide counselling and guide clients with accurate information.
Follow up on leads and maintain robust customer relationships.
Handle inquiries professionally and convert leads into enrollments or sales.
Maintain accurate records of customer interactions and follow-ups.
Coordinate with the team to ensure smooth operations.
Requirements:
Excellent communication and counselling skills.
Solid interpersonal and convincing abilities.
Ability to multitask and manage time effectively.
Positive attitude with a customer-focused approach.
Basic computer knowledge and proficiency in MS Office.
Ability to work independently and as part of a team.
Prior experience in telecalling, counselling, or customer support is preferred but not mandatory.
Skills:
Excellent verbal communication
Active listening
Multitasking
Time management
Problem-solving
Customer relationship management
Teamwork
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits
Commuter assistance
Health insurance
Work Location: In person
📌 Telecaller Dilsukhnagar (India)
🏢 mpr global education private
📍 India
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