Basic InformationPosition TitleTerritory Debt Recovery ManagerGrade/LevelO1DepartmentDebt ManagementLocation Organizational RelationshipsPosition reporting toArea Debt Recovery ManagerNo. of Direct Reports Job PurposeThis position is responsible to drive collections in the respective territory (s) and ensure sustainability of the business through timely collection & recoveryKey ResponsibilitiesManagerial Responsibilities
Recruitment & training for the collections team for effective collections & recovery
Review the activities of the collections teams operating in different areas on a daily basis; ensure collectors are productive and effective
Ensure adherence to collection processes in the territory, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices

Functional Responsibilities
Allocation of accounts to collectors / agencies,



monitoring their performance on a daily basis
Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents
Conduct regular filed visits for handling customer grievances & provide required assistance; ensure on-time collection / repossession

Job RequirementsQualifications
Graduate

Experience
5 years of experience in handling collections

Functional Competencies
Ability to work with integrated systems used for tracking & monitoring collections
Operational execution

Behavioral Competencies
Relationship Management (critical for retaining key customers)
Robust communication and interpersonal skills

📌 Territory Collection Manager Jalandhar
🏢 tvs credit services
📍 Jalandhar