Maintain SLA and Network Uptime of 99.99%.
Need to ensure the SLA (MTTR-4hrs) and TATs adherenceas per the Agreement with the Vendors.
Manage the FRT Team allocated to get the required SLA(MTTR) for the routes.
Process Compliance for Recent connectivity, Acceptance Test, - Data Base Consolidation/updation of ABD,HDD Reports, Fiber Details, - Third Party HDD clearance for Other operator &
Co- Ordination with other Operators and Civic authorities - Ring closure of linear aerial and underground cases - Handling Field related issues and people management.
Hands on Experience in handling In building solutions End to End - Co- Ordination with inter department for AT activity, Support to project, planning and Sales team & others.
Completely responsible for &
PM related activity - Report generation based on the Daily Patrol, Daily cuts, - Temporary &
Permanent Rectification of fault with Vendor, Need to ensure the Field teams are available 24 X 7 to manage &
Support for early restoration

📌 Ug Technician Bengaluru (India)
🏢 Atria Convergence Technologies
📍 India