Job Summary

We are looking for a motivated and results-driven Telemarketing Executive to join our team in Trichy. The role involves outbound calling, lead follow-ups, customer engagement, and promoting ISO Certification Services and ISO Training Programs. The ideal candidate should be confident in communicating with prospective clients, qualifying leads, scheduling follow-ups, and supporting the sales process through professional customer interactions.

Position Details
Employment Type: Full time, Permanent
Work Location: Ability to reliably commute to K.K. Nagar, Tiruchirappalli, Tamil Nadu, or willingness to relocate before joining
Work Mode: In office
Language Requirement: Excellent spoken and written English

Roles and Responsibilities:
Make outbound calls to prospective customers for ISO Certification and Training Programs
Explain service offerings clearly and professionally to potential clients
Follow up on leads, enquiries, and marketing campaign responses
Identify customer requirements and qualify leads for certification or training services
Schedule appointments, demos, or call-backs for senior sales or technical teams
Update lead status, call outcomes, and follow-ups accurately in CRM
Support promotions for webinars,



training programs, and special campaigns
Maintain call quality, compliance, and professional communication standards.

Mandatory Skills
Minimum 2 years of total work experience
1 to 5 years of experience in Telemarketing, Tele sales, or Outbound Calling
Strong verbal communication skills in English (Tamil and/or Hindi is an advantage)
Good persuasion, negotiation, and follow-up skills
Ability to handle objections professionally
Basic computer knowledge and CRM usage
Target-driven mindset with a customer-focused and ethical sales approach.

Preferred skills:
Experience in B2B services, certification, training, or consulting industry is preferred
Experience with Zoho CRM / Zoho One (minimum 2 years) is an added advantage

Educational Qualification
Bachelor's degree in any discipline (preferred but not mandatory).
Knowledge of ISO standards is an added advantage. Training will be provided.

Compensation & Perks
Competitive fixed salary.
Performance-based incentives.
Training and career growth opportunities.
Skilled and supportive work environment.

Perks and benefits

Provident fund

📌 Telemarketing Executive Trichy Tiruchirappalli
🏢 Chosen Talentz
📍 Tiruchirappalli