We are looking for a motivated and customer-focused Telecaller to manage both inbound and outbound calls. The ideal candidate will have excellent communication skills, the ability to build rapport with customers, and experience in handling enquiries, follow-ups, and conversions. Candidates with prior experience in the visa consultancy or Star Health Insurance sector will be given preference.

Key Responsibilities
Handle inbound customer enquiries professionally and provide accurate information.
Make outbound calls to prospective and existing customers.
Generate leads and follow up with potential clients.
Explain products and services clearly to customers.
Maintain accurate records of customer interactions and follow-ups.
Respond to customer emails and coordinate with internal teams when required.
Achieve daily and monthly call and conversion targets.
Resolve customer queries and ensure a high level of customer satisfaction.
Update customer information and maintain records in the company's database or CRM.




Prepare daily call reports and submit updates to the reporting manager.

Required Skills
Valuable communication skills in Telugu and Tamil.
Intermediate-level English communication skills.
Basic email handling and skilled email communication.
Positive typing speed and computer proficiency.
Strong interpersonal, listening, and customer service skills.
Ability to multitask and work in a target-oriented environment.

Preferred Experience Candidates with experience in the following industries will be highly preferred:
Visa Consultancy
Star Health Insurance
Insurance
BPO / Call Centre
Telemarketing
Customer Support

Eligibility
Minimum qualification: any Graduate.
Candidates should possess a positive attitude, confidence, and willingness to learn.

Pay: From ₹18,000.00 per month

Work Location: In person

📌 Tele Caller Executive Teynampet
🏢 Guardian management services
📍 Teynampet