We are looking for a skilled FMS / NOC Engineer to monitor and support IT infrastructure and surveillance systems for our FCI project in Delhi. The candidate will be responsible for ensuring smooth operations, handling incidents, and maintaining system uptime.
Key Responsibilities:
Monitor CCTV systems, network devices, and servers using monitoring tools like Zabbix, Nagios, or PRTG
Handle incidents and service requests through ITSM tools
Ensure issues are resolved within defined SLA timelines
Perform basic troubleshooting for network and system-related issues
Conduct root cause analysis (RCA) for critical incidents
Coordinate with vendors and internal teams for issue resolution
Maintain daily/weekly/monthly reports on system performance
Ensure system health monitoring and uptime
Required Skills:
Experience in FMS / NOC / Service Desk operations
Knowledge of monitoring tools (Zabbix, Nagios, PRTG)
Basic understanding of networking (TCP/IP, routing, switching)
Familiarity with Windows and Linux systems
Experience in CCTV / surveillance monitoring
Knowledge of incident management and SLA handling
Eligibility:
Education: B.E / B.Tech / BCA / MCA or equivalent
Experience: 4–6 years in relevant field