Job Responsibilities- Handle inbound and outbound customer calls.
Build and maintain solid customer relationships.
Manage customer accounts and provide end-to-end account servicing.
Create, update, and maintain property listings on the platform.
Track and manage lead activities through the CRM.
Follow up with customers and coordinate with internal teams for timely issue resolution.
Ensure high customer satisfaction through prompt support and effective communication. Requirements- Graduate in any discipline.
0–3 years of experience in Customer Support, Telecalling, Customer Success, Account Servicing, or CRM.
Valuable communication skills in English and Hindi.
Basic knowledge of MS Office and CRM tools.
Customer-focused with valuable interpersonal and problem-solving skills.
Preferred Experience in Real Estate, BPO, Customer Support, or Tech Operations.