We are looking for a Technical Support Executive with 1–2 years of experience in a Voice Process (BPO/Customer Support). The ideal candidate should have excellent communication skills and prior experience in upselling or cross-selling while providing outstanding customer support.

Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and provide technical assistance.
Identify customer needs and recommend relevant products or services.
Achieve upselling and cross-selling targets.
Maintain accurate customer records and call logs.
Ensure high customer satisfaction through effective communication and timely issue resolution.

Requirements
1–2 years of experience in a Voice Process (BPO/Customer Support).
Mandatory experience in Upselling or Cross-selling.
Excellent verbal communication and customer handling skills.
Basic computer knowledge and ability to multitask.
Immediate joiners will be preferred.
Language knows Hindi English Bengali (Mandatory)

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Technical Support Executive Kolkata
🏢 CareVance Global
📍 Kolkata