Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
1 - 2 years of proven experience as a Technical Support Specialist or similar role.
Solid knowledge of computer systems, software, and hardware.
Experience with remote desktop applications and help desk software.
Excellent problem-solving and communication skills in.
Fluency in English, both written and verbal, is required.
Ability to work independently and as part of a team.
Customer-oriented mindset with the ability to handle challenging situations professionally.
Technical certifications are a plus.
Job Type: Full time
Pay: ₹150,000.00 - ₹180,000.00 per year
Education
Bachelor's (Preferred)
Experience
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)