WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is explicit: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Skills Required
OTC (Order to Cash) Process Knowledge
Cash Application
Account Reconciliation
Accounting Skills
Valuable Communication Skills
Hands-on experience with Microsoft Office (Word, Excel, and Access)
SAP knowledge preferred
Solid analytical and problem-solving skills
Ability to multitask and prioritize workload
Fluent English (spoken and written)
Experience Required
1–2 years of experience in OTC/Accounts Receivable
Experience in a multi-location company preferred
Roles & Responsibilities
Manage and resolve customer disputes through effective communication with customers and clients.
Perform cash application and account reconciliation activities.
Address cash application issues and follow up with customers for missing documentation and remittances.
Support the Legal Department in handling bankruptcy cases.
Coordinate with Recovery and Fraud teams on customer account matters.
Assist the OTC Management Team with ad-hoc tasks and special projects.
Close financial statements on a monthly basis.
Support compliance reporting and ensure adher