FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams perk from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our solid, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition
End-to-End Payments Leadership: Oversee Payment Operations ensuring flawless execution, regulatory compliance and operational efficiency across domestic and cross-border payment ecosystems.




Operational Excellence & Strategic Oversight: Drive process optimization, strengthen fraud and risk controls, and enhance transaction turnaround in high-value payment streams, reinforcing the organization’s standing as a trusted leader in global financial operations

Job Details
Position Title: Senior Manager - Banking Operations (Deposit and Payment Operations)
Career Level: L2
Job Category: Assistant Vice President
Role Type: Hybrid
Job Location: Bangalore

About the Team:
This role steers a cadre of highly proficient payment operations specialists within the bank, which is an institution renowned for its century-long legacy of financial stewardship, client trust and innovation. First citizens India is a strategic center for excellence, the team epitomizes precision, agility and operational integrity in managing high value transactions. Embodying a culture that fuses global best practices with local expertise, th

📌 Senior Manager Bengaluru
🏢 First Citizens India
📍 Bengaluru