Role & responsibilities
Handle inbound and/or outbound customer calls professionally.
Respond to customer inquiries regarding products, services, billing, or technical issues.
Resolve customer complaints and provide appropriate solutions within company guidelines.
Escalate complex issues to the relevant department when necessary.
Preferred candidate profile
Excellent verbal communication skills.
Positive listening and interpersonal skills.
Problem-solving and conflict-resolution abilities.
Basic computer knowledge and typing skills.
📌 Voice Process/ Semi Voice/ Chat Support Chennai (India)
🏢 Skill Techs
📍 India
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