POS System Administration:

Install, configure, and update POS systems
Hardware – Barcode scanner, Printer, EDC terminals, Etc
Software – POS software across all retails location at Ample
Manage user accounts, permissions, and access levels.
Ensure POS systems are secure and compliant with company policies.

Support and Troubleshooting:

Provide technical support to end -users for POS -related issues.
Diagnose and resolve hardware, software, and network problems promptly.
Liaise with vendors for advanced troubleshooting and repairs.
Perform regular system checks and backups.
Monitor system performance and ensure uptime.
Implement software updates, patches, and enhancements.

Training and Documentation:

Train staff on the proper use of POS systems and peripherals.
Create and maintain user guides and technical documentation.
Reporting and Data Management:
Generate and analyse sales and inventory reports from the POS system.
Ensure accurate and timely data entry and reconciliation.





Collaboration:

Work closely with the finance, operations, and IT teams to align POS capabilities with business needs.
Provide input on system upgrades and recommend process improvements.
Vendor and Asset Management:
Coordinate with vendors for procurement and maintenance of POS hardware and software.
Maintain an inventory of POS -related assets.

Requirements
Solid knowledge of hardware components like printers, barcode scanners, cash drawers, etc.
Basic networking knowledge (Wi -Fi, LAN, etc.).
Familiarity with operating systems like Windows or Linux.
Analytical and problem -solving skills.
Excellent communication and interpersonal skills.
Experience in retail or hospitality settings.
Understanding of PCI compliance and data security.
Certification in relevant POS systems or IT support is a plus.

📌 Senior Executive Chennai
🏢 Ample Group
📍 Chennai