Zscaler L1 (Level 1) Administrator on:-

These are routine, operational tasks executed with established procedures:

a. Directly interact with end users experiencing problems with or opening tickets regarding

Zscaler a Research, triage issues from users, investigate sometimes ambiguous user descriptions of Zscaler issues

Be customer focused, friendly and knowledgeable

User & Role Management
Add/remove admin accounts
Assign predefined roles and permissions
Disable accounts or reset login credentials

Policy Configuration (Basic)
Apply standard URL filtering rules
Enforce bandwidth control policies
Enable/disable predefined firewall rules

Monitoring & Alerts
Monitor dashboards for traffic and alerts
Escalate suspicious activity to L2
Run routine reports for complianceService Configuration (Basic)
Deploy and verify Zscaler Client Connector on endpoints
Validate ZIA/ZPA connectivity for users

3.2. Assist a. Support the security engineering team in leading Zscaler related tasks and developing processes as requested. b. Support creaon of design documents for current projects or for any changes in the architecture of the existing projects

📌 Zscaler Administrator Bengaluru (India)
🏢 iKrux
📍 India