The Aertsen’s Story:
Aertsen Living is created as a solution to the opaque system of Home Interior market. This purpose is skilfully carried out by a talented team of individuals that deliver dream homes, along with an untethered customer experience. Our goal to become a global Home Interior brand is set and locked and so as to extend the Aertsen Family. Shooting adrenaline and steaming caffeine welcomes you into the work desk of Aertsen Living.
We are seeking a qualified and well -organized Showroom Experience Manager to serve as the first point of contact for our office and to provide comprehensive administrative support to the management team. The ideal candidate will ensure smooth front -office operations while efficiently coordinating administrative and facility -related tasks.
Key Responsibilities
Welcome and assist visitors, clients, and employees in a warm, skilled, and courteous manner, ensuring an exceptional first impression.
Understand customer requirements and guide them through the initial consultation process before connecting them with the appropriate Sales Manager.
Proactively engage with prospective clients through outbound calls to qualify leads generated by the Marketing team.
Educate clients about Aertsen Living's offerings, design process, unique selling propositions (USPs), and brand legacy to build trust and confidence.
Gather detailed customer requirements related to home interior projects and accurately document all interactions, requirements, and feedback in the CRM.
Schedule Experience Centre visits, coordinate appointments, and conduct timely reminder and follow -up calls to maximize customer engagement and visit conversions.
Assign qualified leads to Sales Managers based on availability and predefined allocation guidelines.
Deliver a consistently high -quality customer experience across all touchpoints, ensuring professionalism, responsiveness, and brand excellence.
Efficiently manage a high volume of customer intera
📌 Showroom Experience Manager Shaikpet (India)
🏢 Aertsen
📍 India