Location: Yamuna Vihar, Uttam Nagar, Rajouri Garden, Janakpuri, Preet Vihar

Role CSM/Sr.CSM/RM/Sr.RM (CASA Sales) under Retail Liabilities Branch Banking

Role &

responsibilities
To acquire recent quality customers and cross sell various products as desired by the Bank from time to time
To ensure accurate, timely and error free processing of customer service requests
To overcome problems using guidelines and escalate with expediency, when necessary.
To ensure the best visual impact of the branches on customers
To work for providing first class service experience to existing customers and take references for acquiring new quality customers.

To cross sell deposit and fee products to such customers and penetrate better market share
To constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same.
To keep updating knowledge and exposure to various banking products both internal as well as competitor.




To continuously improve product knowledge and awareness of market trends and competitor products.
To overcome problems using guidelines and escalate with expediency, when necessary.
*Other duties may be assigned from time to time as desired by the Bank

Preferred candidate profile
Mim 1.5yrs experience in retail branch Banking mandatory (100% sales profile).
Positive knowledge of the geographical area,
Experience in banking as well as exposure to banking products is desired
communication skills with valuable command in English and Local Language is mandatory
Working knowledge of PPTs and understanding of MIS.
Disciplined on the compliance and Audit part and knowledge of the product being handled
Good co-ordination and networking skills
L ales Experience desired, though not mandatoryLL

📌 Walk In Branch Banking Sales Officer New Delhi
🏢 DCB Bank
📍 New Delhi