We are looking for a Zoho developer to join us. We need someone who has a broad experience across the range of Zoho apps, can handle integrations, Deluge script, workflows, blueprints, customer portals, custom APIs and more.
Assisting with scoping, designing, building and supporting projects and maintaining frequent and consistent interaction with clients
Attending (and eventually leading) client scoping meetings, interpreting business requirements and client pain points into technical solution
Writing skilled scoping documents and quotes
Maintaining follow ups and project updates between technical resources and client contacts
Working with clients to set reasonable expectations of delivery timelines
Scheduling, coordinating and conducting client interactions
Completing reports and self-managing personal tasks schedule
Multi-tasking and prioritising across a variety of internal and client-facing projects
Resolving issues with end users and client contacts
Testing technology and implemented solutions for quality user experience
Responding in a timely manner to tasks, issues and requests
Effective communication between our company and the customer
Ensuring multiple project tasks are delivered within deadline and on budget
Requirements
Must work from our office in Chandigarh (this is not a remote or hybrid position)
Must be able to work Australian hours
We are ideally looking for someone who has service delivery experience and relevant tertiary studies. However, the primary requirements to succeed in this role are being highly organised, the desire to continually exceed customer expectations, a thirst for learning, ability to keep multiple projects under control, comfort with managing multiple tasks and priorities, and a genuine focus on the best possible commercial outcomes.
The most desirable qualities for this role are:
Exemplary computer skills and the ability to map those to commercial outcomes
Solid customer service, p